At Glorias Dichroics we want you to have the pieces you have purchased from us as soon as possible, so, all orders purchased and paid for Monday to Thursday are dispatched within 2 working days. Orders purchased and paid for on Friday or over the weekend are dispatched on the following Monday. All UK orders are dispatched via Royal Mail 1st Class Post. All International Orders are dispatched via Royal Mail Airmail. More information on dispatch is available on the “Shipping” information Page. Please note that we automatically send high valued orders via Special Delivery, but customers will need to add Special Delivery to last minute orders under £50.00. Click Here To Purchase This Service Glorias Dichroics accepts payments from all major credit and debit cards through Paypal secure processing via our online checkout facilities. In addition we also accept payments from PayPal account holders. 
How To Purchase From Our Web Site Choose your items by clicking the Red “Buy Now” button or the Red “Add To Cart” button to add them to your shopping cart. When you have finished buying, either click on the shopping cart icon in the top right of the screen or on the “Cart Contents” link. The next screen shows you a list of purchases and allows you to alter the quantity of each item from 1 (one) to 0 (zero) to allow you to change your mind and remove items. Don’t forget to update the cart contents in you do this by clicking the update button. You can delete and remove items from your shopping cart at anytime before checkout. Once you have filled your shopping cart, and you are happy with the contents, you can place your order by clicking on the Checkout button. You will be directed to a secure page to complete your checkout where you will be offered Four payment options to choose from: 1. Cheque That being a cheque drawn on a UK Bank Account. Please make cheques payable to "R Minshull” - details are provided if you tick the box for this method of payment. Orders paid for by cheque are verified as "paid" once the cheque has cleared through our bank account. 2. Postal Order That being a form of payment available through UK Post Offices. Please make your Postal Orders payable to "R Minshull" and cross the Postal Orders. Please use the Cheque option on the payment option screen and you will be provided with all the relevant details. Crossed Postal Orders are essentially cheques for the purposes of encashment and will be processed through our bank, therefore, orders paid by Postal Order are verified as "paid" once the Postal Order has cleared through our bank. 3. Credit Cards & Debit Cards Via Paypal This is the simplest and quickest method of payment. Glorias Dichroics only accept Credit Cards and Debit Cards processed through PayPal. Please see the instructions below in 4. Paypal Glorias Dichroics does not have its own credit card processing terminal, as the terminals provide little in the way of security for either ourselves or our customers. Whilst Chip & Pin has served to make credit card transactions in stores far safer, terminals accepting payments without Chip & Pin numbers require no personal data to ensure the transaction is being under taken by the card holder. In addition to this, data is transmitted along unsecure telephone lines and for accounting purposes, we are required to hold the credit card details on file. We consider neither practice to provide a secure means of payment. 4. PayPal Paypal is a secure on-line facility that enables you to pay via Credit/Debit Card. You do not have to be registered with PayPal to send us a payment. There is no charge to you for using PayPal. PayPal offers a secure method by which Credit Card and Debit Card transactions can be processed. No information is retained on or through our web site and we have no access to your personal information, this is only available to PayPal who are regulated by legal codes of conduct. You do not need a PayPal account to make a one-off payment through their secure portal. Simply follow the instructions given on the screen to process a one-off payment. If you have a PayPal account, registered to the e-mail address that you are using to purchase from Glorias Dichroics, you will not be able to make a one-off payment. PayPal will detect the e-mail address and require you to sign into your account to continue with your transaction. Known difficulties with PayPal >> Business based servers can be encoded to prevent payments being made through PayPal from business IP Addresses. Whilst you may browse web sites and place orders, the servers will not allow goods to be paid for. >> Forgotten your PayPal e-mail address or password. Please click the link below and click on the appropriate link in the top left hand corner next to the 'Sign In' button https://www.paypal.com/ >> I am using someone else’s e-mail address to purchases goods, but want to pay using my own credit card........ PayPal will detect the e-mail address being used and will not let you proceed without signing in to the PayPal account registered to the e-mail address you are using. We can forward a manual invoice to you, by request, but we will need an e-mail address not registered with PayPal. >> It is my partners PayPal account but I want to use my credit card...... you will need to register your card on your partners PayPal account before you can proceed. We can forward a manual invoice to you, by request, but we will need an e-mail address not registered with PayPal. >> PayPal is asking me for 'Verfication' ................. PayPal will only permit a certain monetary value of transactions before asking you to verify who you are. This process requires you to provide information to confirm that you are a) the legitimate owner of the card are you are using b) that your details, held by PayPal are genuine. This process is in place to prevent continual and high valued transactions being processed through your card fraudulently. You only ever have to 'verify' your account once and it is in place for your protection. Verification can take a few days, as PayPal will contact your card provider and verify your billing address. Simply e-mail us and advise us you are needing to complete this process, we will do our upmost to assist you at this time. >> I have a problem with my PayPal account and need to contact them...... PayPal Customer Services 08707 307 191: Monday to Friday: 9:00 a.m. BST until 8:00 p.m. BST Saturday: 9:00 a.m. BST until 1:00 p.m. BST Sunday: 9:00 a.m. BST until 1:00 p.m. BST >> Why have you (Glorias Dichroics) chosen to use PayPal? ...... PayPal accepts payments from fifty five different countries and allows payments in a variety of currencies, which are credited to our account in GB £ Sterling. This provides convenience for both us and our customers. PayPal is secure. PayPal provides insurance for buyers. PayPal protects our customers and ourselves from fraudulent transactions. We will despatch all orders in accordance with our shipping policy upon receipt of payment. Contract Please would customers kindly note that an order placed on the internet is as binding as any other purchase and once your order has been confirmed and sent, it forms a contract of sale between you the customer and us the retailer, should you decide you wish to cancel this contract, you must inform us via e-mail as quickly as possible. Whilst items are being held for you, they are not available to other customers. Due to the time delays that are experienced between items being placed in your shopping cart and the time it takes for you to checkout, items may show as being available for sometime after they have already been purchased by another customer. Should this happen, we will contact you as quickly as possible and either offer you a replacement or a full refund. |